Marco Cruz – Joalheiro, Unipessoal Lda.

Avenida António Macedo 8
4700-223 Braga

+351 910 017 971



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Terms and conditions

  /  Terms and conditions

hese Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with the website (“Site”) operated by Marco Cruz – Joalheiro, Unipessoal Lda., Under the name of Marco Cruz Joalheiro (“we”, “our”). Please read these Terms and Conditions carefully before using the Site. Your access to and use of the Site is conditioned upon your acceptance and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to any part of the terms, you will not be able to access the Site.


If you wish to purchase any item made available through the Site (“Purchase”), you may be required to provide certain information relevant to your Purchase, including but not limited to your credit card number, credit card expiration date , billing address, and shipping information. Declares and warrants that: (i) you have the legal right to use any credit card or other payment method (s) in connection with any Purchase; and that (ii) the information you provide is true, correct and complete. By submitting this information, you grant the right to provide the information to third parties for the purpose of facilitating the completion of Purchases. We reserve the right to refuse or cancel your order at any time for certain reasons, including, but not limited to: product availability, product description or price errors, error in your order, or other reasons. We reserve the right to refuse or cancel your order if fraud or unauthorized or illegal transaction is suspected.

Shipping Information

You agree to pay any shipping charges shown at the time you make a purchase. We reserve the right to increase, decrease, add or eliminate shipping charges from time to time; however, we will give you notice of any applicable changes prior to making the purchase. All dates or delivery times shown are estimates only and are not guaranteed. Unless we declare otherwise, the risk of loss or damage of a product is entirely your responsibility at the time of delivery of the product at the specified place of delivery. If you have any questions about shipping, please contact us by filling out the form on the contacts page. For more information about shipping rates, including international shipping, please contact us.

Availability, errors and inaccuracies

We are constantly updating our product and service offerings on the Site. The products or services available on our Site may be incorrectly evaluated, incorrectly described or unavailable, and we may experience delays in updating information on the Site and in our advertising on other sites. We can not and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services. We reserve the right to change or update information and correct errors, inaccuracies or omissions at any time without notice.


When you create an account on our site, you must provide accurate, complete and current information at all times. Failure to do so constitutes a breach of the Terms, which may result in the immediate termination of your account on our site. The user is responsible for protecting the password that he uses to access the Site and for any activities or actions regarding the password, either the password with our Site or a third party service. You agree not to disclose your password to any third party. You should notify us immediately after becoming aware of any security breach or unauthorized use of your account. You may not use as the username the name of another person or entity or that is not legally available for use, a name or trademark that is subject to any rights of another person or entity that is not own without the proper authorization or a name that is offensive, vulgar or obscene.

Return and Refund Policy

If you are not completely satisfied with your purchase, we are here to help. Our products can be returned within 14 days after the original purchase. A new product may be exchanged for another product or returned for refund. To be eligible for a return, please make sure that: (i) The product has been purchased in the last 14 days, (ii) The product with the corresponding original label, (iii) The product is in its original packaging, ( iV) The product is not used or damaged, (v) Has the receipt or proof of purchase. Products that do not meet these criteria will not be considered for return. Please contact us before sending the product: Send the product with its original packaging and the receipt or proof of purchase, to: Avenida António Macedo 8, 4700-223 Braga, Portugal. If you have received a damaged product, please let us know immediately for assistance. If you have any questions about our Returns and Refund Policy, please contact us at

Intellectual property

The Site and its original content, features and functionality are and remain the exclusive property of Marco Cruz Jeweler. The Site is protected by copyrights, trademarks and other laws of Portugal. Our trademarks and visual identity may not be used without the prior written consent of Marco Cruz Joalheiro.

Links to other sites

Our Site may contain links to third party sites or services that are not owned or controlled by Marco Cruz Joalheiro. Marco Cruz Joalheiro has no control and assumes no responsibility for the content, privacy policies or practices of any third party sites or services. You further acknowledge and agree that Mark Cross Jeweler shall not be liable, directly or indirectly, for any damage or loss caused or alleged to have been caused by or in connection with the use of or reliance on any content, goods or services available on or through any of these sites or services. We strongly recommend that you read the terms and conditions and the privacy policies of any third-party sites or services that you visit.


We may terminate or suspend your account immediately without notice or liability for any reason, including, without limitation, breach of the Terms. Upon termination, your right to use the Site shall cease immediately. If you wish to close your account, you can contact us at:

Applicable law

These Terms will be drafted and interpreted in accordance with Portuguese law, regardless of the conflict of legal provisions. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in full force and effect. These Terms constitute the entire agreement between us in relation to our Site and supersede any prior agreements we may have between us in relation to the Site.


We reserve the right, in our sole discretion, to modify or replace these Terms at any time. All changes to these Terms will be posted on this page, so we encourage you to visit this page regularly. Changes to these Terms will be effective when posted on this page. If you do not agree to the new Terms, we advise you to stop using the Site.


If you have any questions about these Terms, please contact

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